PARENTS + FAMILIES
The Relationship Helpline
Parents call the Relationship Helpline because they need someone to talk to about family life. Someone to talk to about drifting apart from their partner. Someone who isn’t involved in the latest family feud and won’t storm out of the house. Someone who won’t make them feel like a bad parent or partner.
Our professional Helpline Counsellors are available to listen and support parents Monday to Friday on freephone 0808 802 2088. They won’t judge, take sides or get upset at what you need to say. But they could help you clear your head and work out what to do next.
Thanks to funding and support from The Scottish Government, this service is completely free of charge in Scotland and confidential. Your call won’t appear on any itemised phone bills*.
The Relationship Helpline opening hours
The Relationship Helpline is open on 0808 802 2088 on the following days and times, excluding public holidays:
- Monday: 9am to 9pm
- Tuesday: 9am to 9pm
- Wednesday: 9am to 9pm
- Thursday: 9am to 9pm
- Friday: 9am to 4pm.
Common issues the Relationship Helpline deals with
The Relationship Helpline is available to deal with any relationship problem that a parent might have. Below is a list of common challenges that we regularly help our callers with:
- Relationship problems with a spouse or partner
- Mental health issues
- Divorce or separation
- Sibling rivalry and/or conflict
- Parenting struggles
- Behavioural problems in children
- The impact of disability, caring responsibilities or chronic ill-health
- Covid-19 and relationship issues caused by lockdown, social distancing and/or isolation.
Life can feel overwhelming at times. The relationships we value most – with our partner, children and family – can really suffer as a result. Sometimes, those relationships are the source of our problems and lead to issues like anxiety or depression.
Further support and counselling
Callers to the Relationship Helpline can access more focused counselling and support if they think it would help them. The Spark provides one-to-one online counselling on a fee-based system. However, our policy is to never refuse access to counselling for financial reasons.
Calls to this helpline are free from landlines and mobile phones within Scotland and do not appear on itemised bills.